Upload your document
Upload any of these
Help centre
Find the next step without guessing
Short answers for the common points in the HelperDoc workflow, with a route to human help when the issue is specific to your account.
EncryptedNothing is written until you have reviewed it.Your layout, untouched
Opening a prepared form
Search Official forms in the dashboard, filter by country or category, preview it, then choose Open and fill.
A value was not added
Check the person or address role, then open Suggested values. Uncertain matches wait for your confirmation.
A translation is loading
The overview displays a loading state beside its language selector. Prepared translations appear immediately; a new language may take longer.
Credits and checkout
Credits are charged according to the quote shown before processing. Packages and the real checkout are available from Billing.
Download or share
Review the final pages, download the PDF, or create a revocable link when sharing is enabled.
Delete a document
Deleting removes the user’s file according to retention controls; operational cost records remain without extracted values.
Still stuck?
Contact support Tell us the document ID and what you expected. Do not send passwords or unmasked ID numbers.
HOW IT WORKS
Three steps. Under a minute.
Nothing is ever guessed. If a value cannot be traced to something you provided, the field is left empty and flagged, with a plain reason.It reads and fills the form
Every field read, matched and checked
Review and download
Your form is ready to go
FAQ
Common questions
How accurate is HelperDoc?
Accurate enough to be useful, and honest about the rest. Every value comes from something you provided, never from a guess. Where confidence is low the field is flagged with a plain reason so you can check it before sending.
Is my data secure?
Your documents and saved details are encrypted, sensitive values sit behind a passcode, and data stays in the EU region. You can delete anything at any time, and uploads can be set to delete themselves after 30 days.
What kinds of document are supported?
PDF forms with fillable fields, flattened government PDFs where those fields were stripped out, scanned documents, and photos of paper forms. Upload a PDF, JPG or PNG up to 25 MB.